Shipping Policy The Boxery

We ship Goods within the USA (Excluding APO, FPO & Puerto Rico addresses, Canada and Mexico). Our normal means of parcel delivery is via standard ground shipping with our premium partner carriers FedEx & UPS. By selecting the ground shipping option we reserve the right to dispatch the order using the best determined carrier and the ability to guarantee a specific carrier is currently unavailable. Express & Overnight shipping is currently unavailable across any of our products. For freight deliveries within a 1-2 hour driving distance of our warehouses we offer delivery services using our own personal fleet of trucks. For longer haul deliveries for freight shipments we use Common LTL carriers.

Items listed with a freight icon beside them will imply that those specific items are only available by selecting our flat rate shipping option as regular ground parcel rates wouldn’t be calculated. In this instance when the flat rate is selected we will determine the best shipping method to fulfill the order – this can be a mix of parcel with LTL, all LTL or even all parcel as this does not guarantee the actual shipping method LTL vs Parcel but would provide the absolute best shipping cost for any order.

For standard parcel orders your goods would be estimated to be dispatched the same to next business day after the order is placed. 95% of our items are shipped same day and we make every effort to fulfill orders as fast as possible. For ground shipments it usually takes anywhere from 1 - 6 business days to arrive depending on the ship to location. This is an estimated transit time and actual transit times and carrier delays may vary.

Please refer to the Shipping Maps and Times below for items shipping out of our two main distribution hubs as most of our ground items will ship out of our PA & NV locations within 1 business day with the delivery estimated posted times below. However, as items may ship from different locations outside of PA & NV, for time sensitive shipments please do contact us so that you can be provided with the best information as delivery times may vary and can’t be guaranteed.

Map info does not guarantee delivery times – for time sensitive shipments please contact us for best delivery estimates

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If after you order, a product seems to be out of stock we will notify you by email or telephone.

You undertake to ensure that the delivery information provided by you when ordering is correct. You accept that we cannot be held liable for any failure or delay in delivery of Products.